Reminders are generated in the Outgoing invoices screen in the form of a letter that will be opened, edited and printed in the given client's profile.
With TOM 13, reminders can be generated as e-mail.
Indication of invoices in default
TOM highlights the payment status of open invoices provided the credit and reminder periods have been entered correctly in the Client module. The reminder status is highlighted with ! für Reminder Status 1, and with !! at the far right of each list row (Status column).
Resetting a 'Reminder sent' status
After creating a printed reminder you cannot issue another reminder with the same status. However, you can reset this status (clear the reminder date) if, for whatever reason, you want to issue another one with the same status.
Click on the e-mail icon in the Reminder section in the editing part (bottom of screen) of each list item. This type of reminder has no restrictions regarding status and frequency.